After 10 years of working with the company that installed our sprinkler system, we had a major customer service breakdown and I went looking for a new solutions. The folks from Marlo were friendly and competent. Exactly what else would a good sprinkler company be? Repairs which were not done with the previous company were completed and maintenance done.
Ultimately Marlo made the situation right and replenished full faith and confidence to utilize this company for lawn service. They took preventative and proactive actions to prevent error from occurring aging. Very professional comapany, who stands behind their name and high quality of work!
This season Had an interaction with this company were we had some slight communication errors, but the office staff was friendly and accommodating.
I like how they take notes on possible problem areas on an ipad mini. This method makes sure that when the next technician comes out if he/she is different they can easily read the notes and take action if needed.
Had an amazing experience with this company last year. The service tech and office staff was outstanding.
Here's the real reason I am so happy... every time they've been to my house, my wife tells me not only that they were at the house, but also how exceptionally nice they were.
I highly recommend them for new installs and to take care of already established systems.
We have 4 properties with Marlo. 2 new installs and 2 already established, so I have experience with them in both environments. Problems are never blamed on the previous installer. Each property is well taken care of with great customer service. Each employee is polite, respectful and informative. I am a person that looks for details and I want to know what is going on with everything. Each worker has no problem with me walking to each sprinkler head to look for problems. They cut the grass around each of the sprinkler head to increase the life of them.
Marlo Company Lawn Sprinkler Systems is a US General Contractor based in Saginaw, Michigan. Marlo Company Lawn Sprinkler Systems is located at 4534 S Washington Rd, Saginaw, MI 48601, USA.
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